Refund/ Returns Policy
Our warehouse team and the logistics team will be working 24/7 to get your items to you , please be assured we are doing everything we can to get your parcels to you as soon as possible.
We can not process a refund if your order has been processed (30 minutes after placing your order) ,shipped or tracking number issued but as soon as it arrives if you still no longer wish to keep the item you can return it within 14 days as per terms & conditions.
Order cancellationAll orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 30 minutes.
Once the packaging and shipping process has started, it can no longer be cancelled.
ReturnsYour satisfaction is our number one priority. Therefore, you can request a refund or reshipment for ordered products if:
swimwear,custom products or intimates.
We do not issue the refund if:
This does not affect your statutory rights.
*You can submit refund requests upto 14 days after the delivery date.